We deeply value your trust and prioritize your privacy.

Privacy Policy for Lorrie Browne Interiors

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Last Updated: July 30, 2025

 

At Lorrie Browne Interiors, we understand that your home is a personal sanctuary, and your privacy is just as important. This policy outlines how we collect, use, and protect your information, ensuring clarity and confidence in every step of your design journey with us.

 

1. Information We Collect

When you connect with Lorrie Browne Interiors, we gather information that helps us understand your vision and provide you with exceptional service.

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• Contact Details: We collect your first and last name, email address, and phone number to ensure smooth communication throughout our collaboration.

• Mailing Address: This helps us facilitate design services and ensure that any curated selections or design elements are delivered precisely to your home.

• Project Details: To truly understand your aspirations, we collect details like room dimensions, your design preferences, and any specific notes that shape your unique interior design project. This allows us to offer insightful guidance and bring your vision into perfect focus.

• Images of Existing Spaces: If you provide photographs or other imagery of your home’s interior, or if we take them with your consent for design purposes, they are used exclusively to inform and guide our design proposals.

• Payment Information: We rely on secure, trusted third-party payment processors to handle transactions. If we handle payment details directly (such as credit card information or bank transfer details for bespoke orders), we only collect what is essential to process your investment in your home's transformation. Additional payment information may be collected to place orders for furniture or décor from our reputable vendors, always with your explicit authorization. Our aim is to make the financial aspect as straightforward as possible.

• Automatically Collected Data (if applicable): We may automatically gather information about how you interact with our website or digital platforms, such as your IP address and browser information. This helps us refine your online experience with us.

 

2. Purpose of Data Collection

Every piece of information we collect serves to empower you and bring your design dreams to life.

 

• Communication and Project Updates: We use your information to communicate with you regarding your design project, respond to your inquiries with genuine empathy, and provide timely updates on our progress.

• Design Proposals and Presentations: Your preferences and details are essential for us to create and share clear, insightful design concepts, proposals, and visual presentations tailored specifically to your home. We believe in sharing our knowledge to provide you with the tools to make decisions you'll love.

• Service Improvement: We continuously strive to elevate our interior design services based on your valuable feedback and the beautiful outcomes we achieve together.

• Compliance with Legal Obligations: We collect and maintain records as necessary to comply with applicable laws, regulations, or legal processes, ensuring a professional and transparent partnership.

 

3. How Your Information is Used and Shared

Your personal information is handled with the utmost care, reflecting our commitment to your peace of mind.

• Use of Personal Information: Your personal information is used exclusively for the purposes outlined above and as required to provide and enhance our services, ensuring we remain a trusted partner in your journey.

• Sharing with Trusted Third-Party Vendors: We may share relevant personal information (e.g., delivery address, contact details) with trusted third-party vendors such as contractors, suppliers, or logistics companies. These collaborators assist us in curating and fulfilling your design project, from skilled craftsmen who can repair antiques to picture framers. These third parties are contractually obligated to handle your personal information securely and only for the purposes of providing the requested services.

• Third-Party Payment Processing: If you choose to make payments through our third-party payment processor, we may share necessary payment details with them. We do not store or directly control the payment information collected by these external processors.

• Anonymized Data for Internal Analytics: We may compile anonymized or aggregated information for internal analytics. Such data does not identify you personally and helps us understand broader trends without compromising your privacy. We will always obtain your consent where required by law or good practice before using your data in an anonymized format.

• Legal or Regulatory Requirements: We may disclose your information to comply with a legal obligation, protect our rights, investigate fraud, or respond to a government request, always in accordance with applicable laws and regulations.

• Sale of Personal Data: We do not sell, rent, or trade any personal information to third parties for marketing or other purposes. Your trust is paramount.

 

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, so you can feel secure in your collaboration with us.

These measures include:

• Secure Storage: We store all physical documents containing personal information in locked facilities and restrict access to authorized personnel only.

• Encryption: We use encryption protocols (e.g., Secure Sockets Layer (SSL)) to protect data transmitted digitally where applicable, ensuring your information remains confidential.

• Password Protection: We require strong passwords and regular password updates for accounts containing personal information.

• Regular Reviews: We periodically review our data collection, storage, and processing practices to ensure ongoing security and uphold our professional standards.

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5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed to serve you or meet legal requirements, we will securely delete or anonymize it.

 

6. Your Rights Regarding Personal Data

Depending on your location and applicable privacy laws, you are empowered with certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Rectification: You can request the correction of any inaccurate or incomplete personal information, ensuring your details are always precise.

• Right to Erasure (Deletion): You may request that we delete your personal information when it is no longer necessary for the purposes it was collected, offering you peace of mind.

• Right to Restrict Processing: You have the right to request that we limit the processing of your personal information in certain circumstances (e.g., if you contest its accuracy).

• Right to Object: You have the right to object to the processing of your personal information if it affects your fundamental rights and freedoms.

• Right to Withdraw Consent: Where the processing of personal data is based on your consent, you may withdraw this consent at any time. This will not affect the lawfulness of any processing carried out before withdrawal.

• Exercising Your Rights: To exercise any of these rights or ask questions about your personal information, please contact us using the details provided in the “Contact Us” section below. We are committed to responding to your request in accordance with applicable law, always with a helpful and understanding approach.

 

7. Children’s Privacy

Our services are thoughtfully designed for adults seeking to create beautiful homes and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected, we will take immediate steps to delete such information promptly.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically to stay informed about how we protect your personal information, reinforcing our commitment to transparency.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel welcome to contact us directly. We are here to support you.

Email:  lorrie@lb-interiors.com

Phone:  772-783-5033

 

Disclaimer

 

This Privacy Policy is intended to provide general information and may not include all provisions required by law in every jurisdiction. It is not intended as legal advice. You should seek professional legal counsel to ensure this Policy meets all relevant legal requirements in your area.